Slovakia is where Step Swap began, and it is the most densely served country on the platform. If your left and right feet take different sizes, you can be matched with a SoleMate in Bratislava, Kosice or any Slovak town and ship the swap through Packeta. Joining and browsing matches are free; you pay carrier shipping plus a small flat shop fee only when a swap goes ahead.
Domestic Slovak swaps travel on Packeta, the carrier most people here know from everyday online shopping. You choose a Packeta pickup point or a Z-BOX self-service locker close to home or work, and your SoleMate sends the matching shoe there. You drop your own shoe at the same kind of point, so neither of you has to wait in for a courier.
Because the Packeta network is dense in Slovakia, most addresses have a pickup point within a short walk or drive. Home delivery is also available where you prefer a parcel brought to the door. Either way, each swapper pays only for their own inbound parcel, and the exact total is shown in chat before anyone confirms.
A Slovak mismatch does not have to be solved inside Slovakia. Step Swap matches you with the closest fit across the whole serviceable area, so your SoleMate might be in Czechia, Hungary, Austria, Poland, Romania or Germany. Cross-border swaps use the same Packeta booking, with the parcel handed to a partner carrier once it leaves the country.
Cross-border routes cost a little more than a domestic Slovak swap because the parcel travels further, but the structure is identical: you pay for the shoe coming to you, your SoleMate pays for theirs. Current prices for every route appear on the delivery fees page.
Slovakia uses EU shoe sizing, the same scale used across the rest of the platform, so matching is straightforward. Step Swap looks for someone whose sizes mirror yours within a tolerance of about one EU size, which means close-but-not-identical mismatches still connect.
You enter both your left and right EU sizes once, and the community search shows how many SoleMates already match before you commit to anything. This works the same whether you are in a city or a smaller town.
There is no membership fee. Creating a profile, viewing matches and messaging are free, and money only changes hands when you complete a swap and need shipping labels. At that point the cost is carrier shipping for your route plus one small flat shop fee.
Domestic Slovak swaps are the cheapest routes on the platform; cross-border swaps scale with distance. The delivery fees page lists the precise amount for every supported route, and chat always shows your exact total before you pay.
Yes. Packeta pickup points and Z-BOX lockers cover the whole country, and home delivery is available where you prefer it.
At any Packeta pickup point or Z-BOX locker you choose, or to your home address if you opt for home delivery.
Yes. Step Swap matches you across all seven serviceable countries; cross-border parcels travel on Packeta and its partner carriers.
Domestic swaps are the lowest-priced routes. You pay carrier shipping plus a small flat shop fee; see the delivery fees page for exact amounts.
Yes. Browsing matches and messaging are free. You only pay when a swap goes ahead and you need a shipping label.
EU sizes. Matching allows about a one-size tolerance, so near-identical mismatches still pair up.